This is the only resource we have from the forums to point you to for further information on invalid or revoked serial numbers: Īlso in all fairness, there is no need to have to use CS6 versions of apps as they are grossly outdated. If you started to receive errors on an application I would have typically recommended you contact Adobe at that point as a place like GeekSquad has limited options other than to re-install things. As this is a user-to-user support forum there is less we can do here than what Adobe support was able to offer you. This is why they asked about the store you purchased from. There were a number of fraudulent vendors back in the day selling invalid licenses or trying to resell volume licenses which would make your license invalid.

Unfortunately what you are asking cannot be done. I do not want the Creative Cloud apps - I need to use the CS6 versions of Dreamweaver, Photoshop, and Acrobat Pro. I also spoke with Krishna and Satshi who were not helpful, demanded the name of the store that I purchased the software from, advised that it was not genuine, and tried to sell me a subscription to Creative Cloud. I advised that was not possible since I am the person who registered the product. The first representative (Nathan) advised that I purchased 'limited-time software' and that my license key was registered to another Adobe account. Today (11/7/22), I contacted Adobe with the number provided by Geek Squad (86). Geek Squad recommended that I contact Adobe Support to have my license reinstated since the software is legimiate (original packaging, disk, key with barcode). I am receiving messages stating the license is revoked.

Yesterday 11/6/22, Geek Squad reinstalled Adobe CS6, but received another error message when trying to complete installation. Geek Squad confirmed it was not a virus or malware.

On 11/5/22, I spent most of the day troubleshooting this with Geek Squad as I thought it might be a virus. Two weeks ago, notifications from Adobe started displaying on my screen when I opened Adobe applications.

Adobe cs6 serial number revoked